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Luxury MB163 Classic Series fountain pen Pen detail :
Material : resin
Pen Color : like photo showed
Weight : about 18g
Length : about 136mm(closed)
Pen nib : 0.7mm (no ink in pen)
Pack: With pen box
Payment Policy
1. \"PayPal payment is preferred.
2. E-check Payment need to take 7-10 days to be processed, Item will be shipped out only if your payment is cleared.
3. Payment within 3 days will be appreciative. Unpaid item will incur an unpaid case & strike. \"
Shipment Policy
1. Handing time 3 days
2. Item(s) will be shipped to shipping address by default.
3. if you still do not receive your item(s) exceed estimated date, please contact me for help firstly before open an request or leave response, this is very important.\"
Return Policy
1. \"NO RISK 30 DAY EXCHANGES, RETURN AND REFUNDS
2. If you are not happy with your purchase, please contact us via email first. When you are shipping your goods back for exchange or refund, please enclose a note with your parcel advising us of your details and requirement, upon receipt we will either refund or exchange as requested once we have received the parcel and the item(s) are in the same brand new condition as shipped out to you.
3. As the buyer you would be required to pay for the postage costs back to us, however we are happy to cover the shipping costs to have them shipped back out to you, if you require an exchange.
4. if the product you receive is not the one you have paid for or is faulty, we will cover return cost or refund the total price (including S&H fee).
5. The item must not be worn or soiled in any way and must be returned in its original packaging with swing tags attached.
6. The return must be made within 30 days from shipment date.\"
Contact Us
1. \"For any inquiries, response or complaints, we are here to listen to you and provide you with a solution.
2. Our Operating Hours are: Monday to Friday 9:00 am to 5:30 pm
3. We do not work 24 Hours nor do we work on Weekends or Public Holidays.
4. If your matter is urgent please advise in your contact email and we will endeavor to respond as quickly as possible!\"
