TariffDelivery detailsresponseReturn /RefundContact usTariffPaying tax is the duty of every citizen, buyer need to responsible for the all of taxes. Due to the tax problem, buyer refuse to receive the goods, buyer need to Responsible for freight out and home.Delivery details1.Delivery time: We send by China Post Air Mail in Default. (20-60days for different cournties, Brazil sometimes needs 90days). We send by Epacket to USA about 7-15 days.
2. For fast delivery, please choose EMS (7-10 days), for Russia and Brazil, it needs 10-15 work days.
3. We guarantee to ship out within 15days after payment confirmation (except Holiday).
4. Our shipping rates include the cost of shipping, handling, packaging and related manpower costs.
5. Please contact us If you don\'t receive over above business days,we will solve this problem in a veryshort time.
response
1.We depend on our aliexpress reputation and customer satisfaction to succeed. Therefore, Your response and DSRS are extremely important to us as better DSR scores affect our search; placement on aliexpress.
Return /Refund
1. We will check the goods quality before shipment. If there are some unexpected problems happen, we hope to solve the problems with buyer through friendly in the following ways:
(1) If it is quality problem, buyer can contact us after receiving the goods, buyer can help to provide photos or video and other evidence to help us to solve the problems.
(2) Man-made damaged, buyers take full responsibility.
(3) If the cusomers do not satisfy with the products, the buyer return the goods in original conditon to us; after we receive the goods ,we will send a new product to buyer or refund the money. But shipping fee is not refundable.
And the item should be returned to us in its original condition by mail with tracking number.
Contact us
All emails will be answered within 24 hours. If you do not receive our reply, please kindly re-sent your email and we will reply you as soon as possible. If you email us and don\'t hear a reply, please email again through the aliexpress system as sometimes our mail servers have errors
Because of the new rule of Russia post office, When make an order, Russia customers have to write the Full name(a surname, a name and a middle name), or the packages would be sent back . No full name, we will refuse to send goods out! thanks!
